The crucible of the pandemic may be contributing to burnout and the ongoing Great Resignation affecting employees and managers alike. But for Lia Garvin, a team operations manager at Google with prior stints at Microsoft and Apple, the current pressures don’t alarm her. Instead, she sees it as an ideal moment to reframe the conversation at work.
Garvin, an executive coach whose observations of thorny business problems helped spark the idea behind her new book, Unstuck: Reframe Your Thinking to Free Yourself From the Patterns and People that Hold You Back, suggests combating burnout among workers and employers by creating an experimental mindset that invites feedback. She encourages managers to recast how they ask questions to help their employees find solutions for themselves.
Garvin spoke with sister site, StrategicCHRO360.com, about getting inspired, developing teams that can effectively bridge hybrid and remote distance, and fostering a culture where employees feel supported even after making mistakes.
We are at this tricky time when it comes to recruiting and retaining talent. There’s a lot of talk about burnout. What are some of the best strategies you’ve found for finding and keeping top people motivated?
It’s interesting the interplay between motivation and burnout.